Where is the IBM MP?
The client I am working with uses IBM hardware. At a previous client they also had that hardware and had downloaded the files for me. I wanted to check that I had the latest version.
The MP catalogue still says the original version but that is not always the case so I followed the link to the IBM web site. It would not allow me on as I was not signed up. So I signed up and filled in all the required fields (and don’t you just hate it when the marketing guys put 2 questions at the end about sending you e-mails – the first is tick to receive e-mails but the second is tick not to receive e-mails. Very tricky and one that is easy to miss if you look at the first one and think the second one will be the same).
When I went back to the page it still would not let me in. I had to go and edit some details as that page requires more info and some new fields were now marked as required. And I had to do it again before I actually saw the page. Pretty pathetic for an organisation like IBM.
The the worst bit was that on the page there is no mention of Operations Manager anywhere. There are a number of different downloads but there is no clue if any of those downloads include the MP. I tried a search on their web site and it was awful. I don’t know what search engine they are using internally but they need to dump it and put a proper one in.
Why do companies make it so hard to obtain stuff from their web site? It is not as if there is a cost to it and it helps support their kit. They should be making it available to all. The Citrix MP is another one that you have to sign up for to get hold of. It makes you realise how good Microsoft and their web sites are – especially for downloads.
Another bugbear is that when I did the original IBM files they were exes and when one of them was ran it extracted the files OK but the other starting installing files and the MP. That really annoys me. All I want is to be able to download the latest MP.