Exchange 2007 SP1 MP

The updated management pack was release on 22nd June and is version 6.0.6278.12. So far so good. And as with all these things it is good to read the MP guide that is extracted as part of the MSI package before installing it.

Some key points (there are more in the guide)

The management pack was updated to support the renamed performance counters in Exchange Server 2007 Service Pack 1. Performance counters for the Database object were renamed to MSExchange Database.

Fixed some cluster issues.

The reports were updated to support non-US locales on the Reporting Server.

Nice to see that they have recognised that not everyone lives in the US. On the first point

With the release of Exchange Server 2007 Service Pack 1, some performance counters were renamed. Specifically, the Database object was renamed to MSExchange Database (this affects the Mailbox, Hub Transport and Edge Transport roles). The 6.0.6278.12 version of the Exchange Server 2007 Management Pack is tailored to only collect these performance counters on servers running Exchange Server 2007 Service Pack 1. When Operations Manager monitors Exchange Server 2007 RTM, agents on those servers will report missing performance counters. To resolve this problem, disable the rules looking for those counters on RTM servers, or upgrade all Exchange Servers to Service Pack 1.

If you are not running Exchange 2007 SP1 then be prepared for some work. I wanted to check a system running Exchange 2007 to see if it was SP1. The Help About only gives a build number and Add Remove programs does not mention SP1. The build number for SP1 is mentioned in the MP guide and the following web site gives the version number of all Exchange versions. Useful for people like me who go to various customers and need to work out what is what.

Before you import the MP there are a number of things to check. There are a couple of hotfixes if you are running on a cluster that need to be done – 951979 and 951380. But the one I wanted was 950583.

Install the agent update specified in Knowledge Base article 950853 on all Exchange-based servers managed by Operations Manager before importing the Exchange Server 2007 Management Pack. This update addresses an agent memory leak issue.

But when you read this KB you can not download it. You need to request it from Microsoft support and the KB advises NOT to install it unless you really need to. The MP guide says to install it before doing the MP. I certainly would not want a memory leak on an Exchange server.

So read the MP guide BEFORE importing this MP.

It is nice to see the guide show a list of reports and what rule they depend on for collecting the information. This means that it is easy to know what to switch off if you never run that report to stop data being collected. All MP guides should have this information.

The one thing I like about the Exchange 2007 MP is that you no longer have to run the Exchange MP Wizard. It is now just a PowerShell script that you run. Much easier.


1 Comment

  1. Ian

    Hi Ian,

    Great article – All 3 MS articles state:”A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.” yet the MP guide clearly says you need to install the hotfixes on your Exch servers.

    Oh and I could only download them from MS Premier site – do users without access need to call PSS ?

    (Another) Ian

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